Web3, NFTs, the metaverse: we're all being hit by a tsunami of digital innovation right now.  In this fast-paced and highly actionable talk, internationally recognised trend watcher David Mattin shares four tech-fuelled trends that can empower you to make sense of it all. Each of these trends is an opportunity to innovate: that means to create new services, experiences, and campaigns with real impact. A simple, powerful truth runs through each of them. That is: amid this whirlwind of tech-fuelled change, we're still the same old humans, with the same fundamental needs.

Today’s CEOs must simultaneously transform multiple parts of their enterprise at great speed, while reskilling workers, integrating existing programs, and embracing a broader definition of value that includes ESG and Talent priorities. Technology - especially Cloud- has become indispensable to powering this innovation and business success. Research shows that any company can improve value realization by shifting focus from legacy to transformative technology, to deliver change faster.

 In this session, learn how Accenture Technology Transformation helps companies shift their focus from legacy to transformative technology by collectively orchestrating across five levers of change – strategy, cloud, practices, sustainability and talent.  With a structured, top-down programmatic approach, companies can harness the power of transformative technology to deliver change faster and fundamentally alter the business landscape by creating new opportunities and disrupting their competitors.

10:45 am -- Accenture
11:00 am -- NTT Data and FPT Software

What are some of the modern Customer Centricity practices in how organisations develop applications? What sorts of metrics might be used to measure the voice of the customer? How are organizations connecting and prioritizing work based on the core principal of business-aligned and product-oriented digital delivery? We’ll discuss how organisations are putting customers at the center of their focus within their digital agenda.

The pandemic has forced many companies to think differently about how they operate. We’ll look at the example of a life science’s organization and how the operating model is drastically changing the interactions with patients and Healthcare Professionals, and how these organizations must adopt to the new normal and fundamentally change to a more digital customer interaction strategies, including channel mix, sourcing and the technology landscape. We’ll discuss how Cognitive and AI will play a pivotal role in this transformation and the overall success of the new model, and how any organization can use a similar approach to transform their customer experience.

Employee experience is at the bedrock of modern organisations but is often neglected. Join University College London and Zensar to find out how we used insight to design, engineer and integrate a new employee experience platform using low-code solutions and enterprise level technology.

Nearly all enterprises have started the journey to become data-driven. Many obstacles have already been overcome, but there is still a way to go, to be in line with organizational goals and ambitions.
Factors for success lie in different fields of action, such as vision, strategic intent, analytical skills and mindset, technological capabilities, an optimal partner ecosystem and an empowering data culture.
Discover the key factors for success, that organisations need in order to flourish and drive competitive advantage.

Data is everywhere these days and enterprises‚ reliance on data is still growing rapidly. 
With most technical challenges in managing the rising amounts of data covered, enterprises are still struggling in maximizing the value out of this resource. One the one hand side, it is operating models needing to be adjusted, but the other, more important side is the required changes in corporate culture to maximize the value generation out of data. 
As leaders, what does that mean to our work and are there proven experiences we need to rethink and how can we give the right answers for the data-driven future?

As new ways of working and new technologies increase across most business environments, how do we measure the performance of this new digital landscape? System availability and mean time to restore are fine for the IT operations team, but how does the business measure the success of its digital transformation? What are the key data that enable a concerted business and technology view of digital performance?

2:55 pm -- Quinnox and Zensar
3:10 pm -- Techmahindra and WNS

A new avatar of the internet has been creeping up on the world. This new internet is the highly decentralized Web3. Facebook‚ renaming to Meta and public announcements from Microsoft have thrust the word Metaverse into the general lexicon. As the digital and physical worlds increasingly meld with the growing acceptance of metaverse, crypto, NFTs and Web3, the business world has started exploring the market opportunities that this new internet brings. So what exactly is Web3? Does it matter to your organisation? What should you be doing to prepare for synchronous interoperability?

NFTs are growing in popularity. Investments are massive, everyone can actually invest and transact using this cool technology. Recent events have proven that NFT marketplaces are not exempt from cyber-attacks. Despite the supposedly "safe" techno, based on Crypto, hackers have been successful in attacking these platforms. This session will explain what NFTs are, why they are getting popular, and why there are such an interesting target for hackers. We'll show how the current issues around NFTs might eventually get resolved.

• NFTs (Non Fungible Tokens) are becoming mainstream. What is hidden behind that technology?
• We assume NFTs are safe, as they use crypto... But recent experiences have proven this wrong. What is really at stake with hacking NFTs?
• Are NFTs here to stay?

In a future Metaverse, value chains become connected across customer journeys - a technological feat to be sure, but what about the need for human connection across business functions, across companies, even across sectors? We'll look at the present day trend for customer and business centricity with an eye to the future of Web3, and how we might apply collaboration practices beyond present boundaries and prepare for the human side of future ways of working across a Metaverse.

The first logon into the digital environment is the moment of truth that reveals if IT can deliver and support the employee experience on the inside that was sold on the outside. Employee turnover can be as much as 50% in the first 18 months of employment, and the focus on hybrid and remote has made it even easier: Today you can switch your workplace without actually leaving it. Digital work is not about the place of work but the state of working digitally, and by caring about the digital work state experience, you are successfully placing people in the center and designing the digital experience around them.

It’s estimated that almost two thirds of global greenhouse emissions come from food production, with clothing production the next largest contributor . Regenerative business promises the biggest positive impact on sustainability.  In this theme, we’ll explore technologies being used to improve, measure and track sustainability progress.  

Customers of today and tomorrow are very different from the past, and today's banking models and digital approaches will need a major shift to support them. In this session, Russ discusses how and why Shawbrook has developed their Next Generation Banking Platform, their journey and learnings, their people and partner model, and their road ahead.

10:30 am -- UST and Firstsource
10:45 am -- Brillio and Allganize

Learn how modern organizations are introducing agile into the finance and budgeting cycles, allowing organizations to switch bets mid-stream, increase funding immediately in areas that are experiencing success while limiting it in areas that aren’t. All while giving business stakeholders the visibility they need to make financial decisions.

Creating and managing the right portfolio mix of technology investments is a crucial aspect for enterprise success. Organizations can emulate VC’s by focusing on five parameters that VCs consider to build the right efforts to focus on. We will explore strategies that an enterprise emulating a VC firm can employ. How is a portfolio strategy of an enterprise structured and why? As you watch the portfolio of technology investment evolve through the stages and their lifecycle. What are your expectations of technology investments that will succeed vs. fail? 

Join UST's Alvaro Ruiz, former Global CIO at Santander and Global CTO at BBVA, where he will discuss the most critical factors to address when embarking on the technology transparency mission:
• Find your way to customer expectations, business operations, and the technology supporting them
• Meet your goals for reliability, conduct & compliance, and business continuity
• Develop a business service-based approach in technology and reconnect the business and IT with a single vision
• Re-engineer key processes and map business services to align with the E2E technical components

Looking at the cloud purely from an IT infrastructure and cost perspective does not unlock the full value. The strategic goals to be achieved, especially from the business side, must be clear, and as always, technology, cost, risk and flexibility must be balanced to achieve these strategic goals. The outcome of a cloud ecosystem strategy should be a holistic business case that focuses on business value and a balanced vendor ecosystem to get the right portfolio of services.  In addition to selecting the right partners, it is crucial to align the internal operating model (people, processes, tools, etc.) to unlock the full value.

A critical component of cloud adoption in most organizations today is managing cloud budgets and spending. Cloud has fulfilled its promise of elasticity, scalability and flexibility. Cloud computing has accelerated growth to deliver financial benefits in enterprises that use it as a foundation for innovation and differentiation. Financials Operations (FinOps) has become one of the biggest effective levers to drive savings and incentivize further improvements related to enterprise spend optimization. What is FinOps and how does it fit into Cloud capabilities? How do you setup FinOps in your organization (as an initiative, skills & competencies, structure)?  What are the fundamental steps of FinOps practice? 

In the organisations adopt more Digital Strategies, lot of focus was on Moving to Cloud and adopting As a Service model for Technology use. While lot of attention is focussed on Hyperscalers and Platform companies, Networks often do not get sufficient priority in Transformation Plans.

Traditional MPLS based Connectivity solutions will not be able to underpin future Enterprises. Enterprises need to invest into building Intelligent Networks that can provide Agility, Security and Flexibility. CXOs need a plan to new developments in SDWAN, 5G, WiFi6 etc to derive full value from their Digital Plans.

The war for digital talent is real. Across all industries in the IT, employees are your biggest asset. Modern digital organizations require skills as much broad as deep - generalists are in high demand, yet specialization continues to remain critical.

After two years of pandemic, people are open for change again. You are responsible to save your biggest asset! But what are the drivers for people to leave? How can I secure my assets and how can I ensure a stable operation with the high attrition? These questions will be answered during this session.

The labor market for IT , especially in the area of Digital is highly competitive at the moment. Companies are competing to attract digital candidates and recruiters are doing active sourcing at full speed. Companies are faced with the challenge of keeping their fluctuation rate low so that no negative effects are felt in the business, and they continue to have enough capacity to work on future digital topics. What measures need to be taken to retain the existing IT workforce? In particular, the employees who deliver a solid job every day, as well as the talents. How do companies have to present themselves on the labor market to stand out from the competition and be perceived by candidates as an attractive employer?

How do organisations adopt a digital workplace and why is it such a strategic topic for Employers and their Talent.  People are the number one ‘resource’ for an organisation and talent has never been in such demand. A robust Digital Workplace strategy drives a positive employee experience increasing an Employers ability to attract and retain talent whilst changing the support landscape and improving the business case. The presentation will cover the key benefits of moving to a true Digital Workplace, how NTT DATA accelerates that journey and a look at what the future holds.