Name
ISG Insights: Customer Centricity in the Age of Digital Overload
Date & Time
Tuesday, June 21, 2022, 11:15 AM - 11:30 AM
Tobias Link Anna Medkouri
Description

What are some of the modern Customer Centricity practices in how organisations develop applications? What sorts of metrics might be used to measure the voice of the customer? How are organizations connecting and prioritizing work based on the core principal of business-aligned and product-oriented digital delivery? We’ll discuss how organisations are putting customers at the center of their focus within their digital agenda.

Location Name
Victoria Suite
Full Address
Victoria Park Plaza
239 Vauxhall Bridge Road
London SW1V 1EQ
United Kingdom