Allganize helps enterprise customers automate answering questions from a myriad of complex text documents. Its applications include assisting service representatives in customer support centers, enhancing the search experience on the website and mobile app for end users, providing customer support chatbot and extracting important entities from text contracts for underwriters and agents.
Unlike its competitors in the enterprise AI space, Allganize’s proprietary technology does not require any manual data tagging, making it very quick to implement while providing best-in-class results accuracy. By adopting Allganize, it is proven that an agent can handle 3X - 5X more tickets per day as the AI is capable of answering 50% - 80% of questions automatically. Allganize’s select customers include SMBC, Travelers, MS&AD Insurance, SMBC Nikko Securities, JPOWER, KAO, KB Financial Group, Nomura Securities, Hitachi group, KDDI, Hyundai Credit Card and Coca Cola Bottlers.